Technical Support
Let's check your software:
Sometimes users experience problems because they do not have the correct version of software installed that the site requires. For a complete list of the free software needed to enjoy full access to MyGroupFit please visit our Downloads page.
Your Operating System:
UnknownWe recommend accessing the site using either a Macintosh or a recent version of Windows
Your Adobe Acrobat Version:
Your Flash Player Version:
If you are sure that you have all the correct software installed, please fill out the form below and a support request will be sent to our technical team.
Please select your internet connection type :
Please Select
Dialup
ADSL\DSL
Cable
ISDN
Other
Please select the internet connection
Please type the internet connection type
Where are you accessing the site from:
Please Select
A computer at home
A computer at my work place
Other
Please select the place your are accessing internet
Please type the place your are accessing internet
Do you have any internet security software install in your PC:
Please Select
I have NO security software installed
I have Zone Alarm installed
I have other security software installed
Please select the security software type you are using.
Type the security software name
Please enter as many specific details as possible about the issue you are experiencing. This should include:
A description of the issue
Details of how to make the issue occur
Does the issue coincide with any changes? (for example - an upgrade to your computer)
Have you followed the instructions on the previous page to retore your browser defaults and clear your browser's cache?
No, I haven't
Yes, I have
If you are having difficulties with an audio clinic, please tell us which audio clinic you are experiencing problems with, and provide a detailed explanation of what happens when you try to play the audio.
Please give us your email address so that we may contact you :
Please enter your email address